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acekang · A Forum Supporter

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F4 · Senior Member

If too tired, pls go home and rest, don't force yourself, very dangerous.
aww

moshimoshi · Veteran Guru

Being new on the road, I'm sure u'll get pax telling u destinations u've never heard before.
Don't be shy, juz tell them u r new and ask them for guide. Most pax are understanding.
Especially for a new cabbie, pax are mostly co-operative but of coz, sometimes u do
get those nasty types.
My one advise to u is 'Never let the last unhappy incident affect your next pax'.
Cheers and good luck.

TechSee · Veteran Member

Was there as well on the same date/time to collect the Sonata. Did spotted someone asking the man-in-charge about driving the Auto car but do not know if you are that person. I ask about the difference between N and P mode.

No need to tell pax we are new cabbies, pax board cab and can see some of plastic protective sheet still intact and the smell of it as well.

Amk1777 · A Forum Mentor

all the best to u.

follow what the mentor/ seniors here advices...

u really need it.

i am lucky, i am a relief, and the hirer is my dad.
lots of stuffs he told me one by one happens...

whenever u not sure, must let the pax know.
then, of cse, must get the answer latest when u back home.

acekang · A Forum Supporter

25 Sep 09

The first thing i wanna do is to return the lost and found items, woke up on 7am, checked the forum and was guided to return to police post or comfort, decided to return to comfort but dunno where, i supposed it was at sin ming, not sure if other place can return? I read about the lost and found stuffs and found out if items are not returned within 24hrs, will get 5 demerit points, so i headed to sin ming lost and found counter to return items, i received a copy of the report. By the time i settled my worries, it was already 8:30am. Then i began my new day.

Pax flagged at bus stop near toa payoh lor 6, wanna go revenue house,asked pax go by which way, she say PIE - thomson road.I used GPS and managed to tracked revenue house. I was looking at my GPS and about to turn to the PIE around toa payoh lor 6, somehow i missed the turn and loop back to toa payoh lor 6 again, the Turn was tricky gotta keep right then can enter PIE, also have oncoming traffic that will cut into your path in order to go toa payoh lor 6.

Pax : Which way are u going?
Me : Toa payoh lor 6 - PIE
Pax : We are back to where we are earlier.
Me : Sorry i am new, not too sure about the way.
Pax : You should have told me earlier, i could direct you.

Then managed to turn into PIE-but missed the Thomson road exit and went further up to Upper Thomson road.

Pax : I thought i say exit Thomson road....
Me : Sorry missed the turn....
We can see Thomson road on the opposite of the road....
Pax : Aiyah....u turned into here, i dunno where to go liao....
Me : I'll make a U-turn..
After 4-5 traffic lights then found the U-turn.....
I tried to appease the customer saying u dont have to pay in full.
After the U-turn, she gave directions and reached Revenue house.
Meter is 9.40+peak hour surcharge about 15.40.
Pax give me 10.
Pax : This is more than what u should have get...

Lesson learnt : Usually pax who flag cab are running late...also risk of getting fined for stopping near bus stop. To turn out to PIE from toa payoh lor 6, gotta keep right! Thomson road gotta keep left after turning to PIE.

acekang · A Forum Supporter

Thur 24Sep- 4 pax
Fri 25Sep - 15 pax
Sat 26Sep - 15 pax
Sun 27 Sep -22 pax

1st time to airport
I went to airport and wanna experience , dunno where to queue, found taxi queueing and joined the queue. It was around 10pm. Only waited about 10-15mins, it happens few flights just alighted and the F1 is hot in town. Pax wanna go Alexandra road,when we reached alexandra road, pax also dunno where the hotel is,so i requested paxwe stopped by the road and let me track using GPS, i type Alexandra, cant find anything, GPS no result shown. Then pax show me his SMS from hp, Alessiandra....lol so lucky it was only 15m away from where we stopped.
Note : There is a hotel/place/condo called Alessiandra along Alexandra Road.

2nd time to airport
It was 4am , i headed to airport, very quiet there, no queues, i was lost and dunno where to queue. After 2-3 laps to T1 arrival, i stopped at the spot where i remembered where airport pax queued up, those yellow box about 10. I took the Box 1. Only Box 3-4 have taxi and i dont see any queue. Then got few TU came to me, and said, there is a queue , 2-3 taxis infront of me queueing. Then i drive out and try to find the queue, went to departure/basement/arrival ~ 6-7 laps....still cannot find. I can see the queue but cant get to where the queue is, by the time i found the correct path, already have about 20 taxi infront me.

Lesson learnt : The correct path is turn right after entering T1Arrival. There is a straight-blocked-barrier, and left(i took the left turn at least 6-7 times.) The right turn is not visible, covered by bushes.

1st timeExpo+Cheapo pax
2 lady took my cab around Sat 6pm. They know i am new coz my car smells new. They asked got discount or not....i said sure sinced i explained i dunno way and they willing to direct me.Lady A gives good direction and alighted around tampines. By thenthe fare is around 12 with expo+peak hr surcharge.Lady B want to go Bedok south ave 1. I was waiting for her directions as she said she would direct me. My GPS asked me to turn left to Bedok South Ave 3, but she didnt ask me to turn and we went to Bedok north road, i wanted to U-turn back to enter Bedok south ave 3, but she say this way also can. I followed the road Bedok north road-ave 1-3....it was jammed and meter keeps ticking. Then finallyreach bedok south ave 1. Meter fare about 12, surcharge about 7. She ask me how much i wanna charge, i said 15.....but she only wanted to give 12 and she says its 12 all she got. And she quite contradicting keep saying dont wanna pay me less , i'll lose out, but still insist on paying 12. She said usually only 12. I accepted and 12 and moved on. Lady B labelled as cheapo.

Lesson learnt : Sometimes gotta trust your own instinct, if i had make the U-turn and turned into Bedok south ave 3, could have avoid the jam and save both the pax time and our PRECIOUS time. Dont always listen to pax, especially those half bucket one, act to know.

Question : In this case......would u listen to pax and continue towards bedok north road or make a U-turn back to bedok south ave 3? What are the expected disputes?

acekang · A Forum Supporter

TechSee wrote:

Was there as well on the same date/time to collect the Sonata. Did spotted someone asking the man-in-charge about driving the Auto car but do not know if you are that person. I ask about the difference between N and P mode.

No need to tell pax we are new cabbies, pax board cab and can see some of plastic protective sheet still intact and the smell of it as well.

I guess not....but nice to know u are there that day. I didnt ask the man-in-charge, but hopped into new Sonata of another Taxi hire+relief with the demonstrator.

acekang · A Forum Supporter

moshimoshi wrote:

Being new on the road, I'm sure u'll get pax telling u destinations u've never heard before.
Don't be shy, juz tell them u r new and ask them for guide. Most pax are understanding.
Especially for a new cabbie, pax are mostly co-operative but of coz, sometimes u do
get those nasty types.
My one advise to u is 'Never let the last unhappy incident affect your next pax'.
Cheers and good luck.

Yeah i did met goodpax, know good directions, willing to direct, and some i wanted to tip them for good gesture but they tipped me instead to the nearest dollar. Also met difficult pax...i try not to let me affect me, and take it as a lesson learnt....but sometimes its hard to swallow the humble pie, and the images of unhappy incident keep flashing in my head....that is why i started this thread and dump my rubbish here lol.....as well as sharing what i gone thru and asking and clearing doubts.

acekang · A Forum Supporter

F4 wrote:

If too tired, pls go home and rest, don't force yourself, very dangerous.

Yes i agreed. Fellow TU, pls take note.....

acekang · A Forum Supporter

Amk1777 wrote:

all the best to u.

follow what the mentor/ seniors here advices...

u really need it.

i am lucky, i am a relief, and the hirer is my dad.
lots of stuffs he told me one by one happens...

whenever u not sure, must let the pax know.
then, of cse, must get the answer latest when u back home.

Thanks for well-wishing. Reading up the forums had benefit me clearing most of my doubts, but i guess i'll ask along the way when i encounter some situations....being omo and very new to car and taxi driving, i'll need more guidance in future. Would post as the times comes along.

Thanks.

stkee · Guru

The next most important thing is to get yourself a talkie. Than you can get real time advice and lobang on where got pax....

donsan · A Forum Mentor

stkee wrote:

The next most important thing is to get yourself a talkie. Than you can get real time advice and lobang on where got pax....

Right, bro acekang, you have come to a right place here at taxiuncle.com where new found buddies are willing to help you on the way.

My advice to you is also to get a walkie talkie.

-- Edited by donsan on Monday 28th of September 2009 06:40:01 AM

bridgestone · Guru

Very touching, makes me remember my starting days....

Acekang, well done!!! Keep it up.

I had been using GPS for couple months but now no more, because if we rely on GPS or pax direction then our brain never spin, when facing horrible pax... harhah... die die.

My suggestion for you, after searching via GPS, memorize roads around the designation, e.g. read the map from GPS when stop infront of red light.... quick quick memorize...Bedok Rd, next is Ave3, next is Ave2, next is Ave1 also can go ECP, if I want to go Bedok... how?
After reading, off the screen otherwise your learning path will be very long and unsafe to be disturbed while you're driving.

P.S. disable speedcam alert, mute speaker don't let those "turn right in 300m" thing disturb you.

-- Edited by bridgestone on Monday 28th of September 2009 03:54:22 PM

frenzs · A Forum Supporter

bridgestone wrote:

Very touching, makes me remember my starting days....

Acekang, well done!!! Keep it up.

I had been using GPS for couple months but now no more, because if we rely on GPS or pax direction then our brain never spin, when facing horrible pax... harhah... die die.

My suggestion for you, after searching via GPS, memorize roads around the designation, e.g. read the map from GPS when stop infront of red light.... quick quick memorize...Bedok Rd, next is Ave3, next is Ave2, next is Ave1 also can go ECP, if I want to go Bedok... how?
After reading, off the screen otherwise your learning path will be very long and unsafe to be disturbed while you're driving.
P.S. disable speedcam alert, mute speaker don't let those "turn right in 300m" thing disturb you.

-- Edited by bridgestone on Monday 28th of September 2009 03:54:22 PM

I too am also using GPS though it nearly play me out a couple of times. The thing here is that you need to know the major roads and agar-agar the promixity of the destination so the damn GPS dun sent you to holland. I depend a lot on the voice guide and visual too that prompt you when you are near to turn. I find that very useful. But a lot is also based on asking the pax for directions and most are very kind and helpful lot.